In so many organizations, I have witnessed a dearth of innovation utilizing IT. Many businesses treat IT as a cost centre, with an attitude of cut, cut, cut. They don't look at IT as an innovator to propel the business forward.
It all starts at the top. Boards, more likely than not, pay no attention to IT. If it does get on the board's agenda, it is likely once a year when the CapEx and OpEx budgets get approved. But even then there is no discussion on getting value from IT.
Senior management often ignore IT as well. They feel their CIO or senior IT manager has a handle on things. Most senior executives cannot explain IT governance or IT strategy in their organizations. They don't know if their investments in information technology are creating value or not. Most organizations don't know how to utilize effective processes or governance to take advantage of IT. To cap it off, many organizations don't even have IT at the Executive Committee table.
Although placing only 11th on the overall Global Innovation Index, Canada only managed 22nd place on Information, Communications and Technology (ICT) use. The U.S. was no better, coming in at 23rd in ICT - it's a North American weakness.
With the lack of attention to IT at the top, it is no wonder that Canada is out of the the top 10 in innovation.
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